Thursday, August 7, 2008

Still learning about patrons

Today at the reference desk a professor came up and said that an entire periodical series was missing from the shelves. Normally, when an undergraduate or community member says something like this, I immediately go to the shelves and double-check. Because this was a faculty member, I first tried several other avenues: scouring the catalog, making phone calls to circulation and off-site storage, etc., before going to the stacks. Long story short: even professors find the the library confusing and end up in the wrong place. Never assume - or you know what you make out of u and me both.

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